FAQ
The Lite version is designed for the small company, with up to 3 technicians, that needs to record its own intervention reports. This version provides limited access to configurations. In the Premium version, on the other hand, it is possible to activate more than 3 technicians and there is the possibility of customising interventions, integration with the management tool, technician daily allowance management and a whole series of settings that a company might need.
The Premium version allows structured, but not complete, operations management. It's doesn't provides for the possibility of adding the Clocking in and out and Contracts. The Platinum version, on the other hand, includes the Clocking in and out and Contracts option, so that more structured companies can have everything available. In addition has with a larger customer and item master data package for more structured companies.
Via the master data sections, you can upload all your customers and items in bulk, with a CSV file you will have all the data uploaded in no time. Furthermore, it is also possible to integrate the software with your management system software to have the data always synchronised, either via the already integrated management software or via our API.
Yes, you can use the APP even without a SIM card. In this case, interventions will only be received and sent when the tablet or smartphone connects to a WiFi
Yes, the APP also works offline. Once the signal returns, the intervention report can be sent without missing anything.
The APP is available on the PLAY STORE and is compatible with all Android devices (smartphones and tablets). Click here to download the APP.
The APP is available on the APPLE STORE and is compatible with all iOS devices (smartphones and tablets). Click here to download the APP.
Thanks to the integrations with management systems, this solution has been implemented natively, so it will be possible to do all this automatically. In addition, via API and Webhook you can evaluate integration with other software not yet connected. Have you already thought about the time you could save?
The APP can be connected to any mid- to high-end management tool. Obviously, you will need the cooperation of the people who support you for your management system software. Don't you have an appropriate management tool? We can help you choose the best solution for you.
The APP can be connected to any mid- to high-end management tool. Obviously, you will need the cooperation of the people who support you for your management system software. Don't you have an appropriate management tool? We can help you choose the best solution for you.
Yes, from the APP it is possible to go and enter both the data of new customers (if in a hurry even in minimal form) and the data of the intervention to be completed. Therefore, even on the move, you will not need to contact someone in the office in order to be able to upload the intervention.
We can support you in making sure that the printing of your intervention report looks the way you want it, both graphically and in terms of content.
Custom fields can be added on the APP. Through customisation you can enter fields according to the type of intervention, the type of field, the position you want the field to have and the display. In addition, there is always the possibility of requesting the Custom APP, which can be customised in any way.
Yes, our APP is customisable to your needs, thanks to all the settings and customisations available. In addition, there is always the possibility of requesting the Custom APP, which can be customised in any way.